Contact Us
Looking for expert advice? Our team is available to address your questions about EV charging solutions. Contact us today.
Connect with Us Directly
We’re here to help! Contact us through phone or email, or visit us at our office.
hwsyb@htyitong.com
Phone
+0086 13814275388
Integrations
9 Gangwang Road,
Donggang Town, Wuxi City, Jiangsu Province
Start Your Inquiry
Please fill out the form below for inquiries regarding our chargers, plugs, and accessories. Our dedicated team is here to assist you with information, product details, and customized solutions to meet your electric vehicle charging needs.
Do you offer OEM & ODM services?
Yes, we specialize in OEM and ODM services. Most of our products can be customized to meet your specific requirements, ensuring that you receive tailored solutions that align with your brand and market needs.
How do I install your chargers?
Our chargers are designed for easy installation. We recommend hiring a certified electrician for the installation process to ensure compliance with local regulations and safety standards, but our user-friendly manuals also provide detailed guidance for reference.
What is the warranty on your products?
We offer a comprehensive warranty on all our products, typically covering defects in materials and workmanship for up to one year. Please refer to your product’s specific warranty documentation for details and conditions.
Can I use your chargers in different countries?
Yes, our chargers are designed to be compatible with various voltage and plug types. However, ensure that your installation complies with local electrical standards and regulations before using the product in a different country.
Will our design be protected from other uses?
Absolutely. We can sign a Non-Disclosure Agreement (NDA) with you to protect your designs and proprietary information, ensuring that your intellectual property remains confidential and is not shared with third parties.
Frequently Asked Questions
Need help? Check our FAQs for straightforward answers about installation, technical specifications, warranty details, and everything you need to know about our chargers.
Do you offer OEM & ODM services?
Yes, we specialize in OEM and ODM services. Most of our products can be customized to meet your specific requirements, ensuring that you receive tailored solutions that align with your brand and market needs.
How do I install your chargers?
Our chargers are designed for easy installation. We recommend hiring a certified electrician for the installation process to ensure compliance with local regulations and safety standards, but our user-friendly manuals also provide detailed guidance for reference.
What is the warranty on your products?
We offer a comprehensive warranty on all our products, typically covering defects in materials and workmanship for up to one year. Please refer to your product’s specific warranty documentation for details and conditions.
Can I use your chargers in different countries?
Yes, our chargers are designed to be compatible with various voltage and plug types. However, ensure that your installation complies with local electrical standards and regulations before using the product in a different country.
Will our design be protected from other uses?
Absolutely. We can sign a Non-Disclosure Agreement (NDA) with you to protect your designs and proprietary information, ensuring that your intellectual property remains confidential and is not shared with third parties.